Delivery Protection

We want to ensure that your orders arrive safely and securely. That's why we've partnered with ShipAid, a trusted shipping protection service, to offer you added peace of mind.

When you choose ShipAid for your shipping protection, your packages are covered against loss, damage, or theft during transit. If anything happens to your package, simply reach out to our dedicated customer support team within 14 days of receiving your order. We'll guide you through the process and work closely with ShipAid to resolve the issue as quickly as possible.

To initiate a claim, we may need some information from you, such as photos of the damaged package or item, a description of the issue, and any relevant documentation. Our goal is to make the process smooth and hassle-free for you.

Please keep in mind that certain limitations and exclusions may apply, depending on the specific circumstances and the shipping carrier's policies. It's always a good idea to review the full terms and conditions of the ShipAid shipping protection service, which you can find on our products page.

We're committed to providing you with excellent customer service, and ShipAid is just one of the ways we strive to protect your orders and ensure your satisfaction. If you have any questions or concerns about our shipping protection policy or any other aspect of your shopping experience, please don't hesitate to reach out to us.

Thanks for choosing BuyHub Express, and we look forward to serving you!